Damage & defects
Report a problem within 7 days of delivery.
How to report a problem
Use the private order-status page linked in the order email. Include a description and clear photos of the product, damage or defect, packaging, and shipping label when relevant.
Review
Admins may request additional information while reviewing the claim. Refund or reprint decisions are made by the owner.
Resolution
Verified claims may receive a refund or reprint at the owner’s discretion. Customer-approved spelling, layout, dimensions, and artwork are final and are not considered production defects.
